Country: Philippines
Closing date: 31 Mar 2017
The International Committee of the Red Cross (ICRC) is a neutral, impartial and independent humanitarian organization that works to protect and assist people affected by armed conflict and violence. The Manila Shared Services Center (MSSC), based in Makati since 1992, provides a range of services mainly in the field of Finance, Accounting, Logistics, Reporting & Human Resources, to ICRC Headquarters in Geneva and delegations around the world
Global Mobility Officer (Based in MSSC)
Job Purpose
The HR Shared Services is a central administrative delivery function whose purpose is to supporting ICRC HQ and mobile employees with administrative procedures related to their professional life path within the ICRC. It is comprised of different services such as, HR Administration, Contracts, Global Mobility and other HR Experts.
The Global Mobility Officer has the responsibility to organize and coordinate the departure of the mobile employees to their assignment location once it has been confirmed by the Pool Managers. They ensure consistency of the approach in relation to the different services and stakeholders involved (Visa team, Travel Office, Contracts team, Staff Health team and the employee).
Main Responsibilities:
Management of departure on mission
- Follow mobile employee movements related to the assigned Pool by acting as a "focal point”, ensuring the smooth flow of communication between the employee and the different HR stakeholders: Pool managers, HR Shared Services and their assignment office.
- Responding to various demands of employees for all administrative matters relating to their departure on mission (contract, visa, medical ...). Escalate to the right HR department when necessary.
- Maintain and ensure reliable HR data in HR information systems (HRIS, VSM, etc.) both in terms of employee data as well as their mission data (job title, location, financing, etc.)
- Organize and monitor briefings and debriefings between employees and the correct HR interlocutor whether in face-to headquarters or through Skype for Business.
Administrative Management
- Management of personnel files
- For newly hired employees, collect the necessary information and documents and build their employee file
- For employees already under contract, confirm field missions, extensions or new missions based on information provided by the Pool Managers
- Contact HR Shared Services, ensure the progress and administrative follow- on mission starts and records of mobile employees (new employees, employees under contract, staff from the national societies)
- Ensure and guarantee the quality and objectivity of information
Selection Requirements:
- University degree in HR / Business Administration
- At least 2 years experience working within a HR Shared Services structure with knowledge of administrative aspects related to the mobility of employees
- Experience in Mobilizing employees is an advantage
- Excellent verbal and written communication skills in English, good conduct of French an asset
- Excellent computer literacy (Excel, Word)
- Experience using a HR Information systems, Meta4PeopleNet and/or Success Factors (SAP) considered an asset
Your Profile:
- Excellent interpersonal skills; patient attitude to deal with a variety of situations, personalities and cultures
- Results-driven and able to work well within a team, listens and integrates feedback
- Great attention to detail and has the ability to excel in a challenging and new environment
- Exceptional customer service orientation: ability to apply, implement and enforce a defined framework, deal with the requests of employees, and other stakeholders while ensuring to maintain an open and engaging communication
What we offer:
- Diverse and humanitarian-minded workforce
- An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
- Training opportunities Flexible work schedule
How to apply:
This position is open to Philippine Nationals only. ICRC will not facilitate any visa in relation to this employment.
Qualified applicants are requested to submit their comprehensive resume and motivation letter in one pdf file to annoel@icrc.org, following this format for the subject line: *SURNAME First Name – Global Mobility Officer*
Deadline of application: 31 March 2017
Start Date: As soon as possible
Only short-listed candidates will be notified.